Published Jan. 31, 2013
Greenville-based Human Technologies Inc. recently received ISO 9001:2008 certification from the International Organization for Standardization, or ISO.
ISO develops voluntary international standards for products, services and good practice to make industries more efficient and effective.
ISO 9001:2008 specifies requirements for a quality management system in which an organization needs to demonstrate its ability to consistently provide a service that meets customer and applicable statutory and regulatory requirements. The certification aims to standardize customer service and improve company efficiencies.
HTI performed internal audits and customer satisfaction surveys at every level of the company, according to a news release. HTI began the ISO certification prep work at the end of 2011 with companywide training and employee engagement.
“Having a customer base that is largely comprised of automotive manufacturers, Human Technologies recognizes the value in attaining the ISO 9001:2008 certification and the improvements and impact it can have on our internal processes and the services provided to our customers,” HTI Quality Director Leisa Hulme said in a news release.
“In addition, our ISO registration opens up additional business opportunities for HTI with companies that require suppliers to be certified,” Hulme said.
Founded in 1999, Human Technologies Inc. has nine office locations across South Carolina, North Carolina, Georgia and Mississippi. It is a human resource advisory firm that provides professional recruiting, industrial staffing, human resource consulting and logistics/warehouse management services.